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4/27/12: Horizon BC/BS ANSI Upgrade Errors

This past spring there problems related to the ANSI Upgrade at Horizon BC/BS.  CB&C clients can listen to a replay of the April 22, 2012 teleconference in the provider log in area.  Current CB&C clients can also view a template (call or email the office for the password) of a letter to patients explaining the issue. Also see the Horizon message describing one of the ‘sub’ issues of the system error which has been named ‘incorrect payee alert’.

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